Basics

What does a freight broker do?

A freight broker arranges transportation between a shipper and a motor carrier. The broker sources capacity, coordinates shipment requirements, and helps manage service, while the motor carrier physically moves the load.

What a good broker should coordinate

For a complicated shipment, the work extends beyond posting the load on a board. The broker should understand equipment needs, pickup and delivery restrictions, timing, carrier suitability, communication expectations, and financial terms. The shipper still needs accurate information and must understand who is legally responsible for each part of the movement.

What to check

• Describe the load fully before requesting capacity.
• Verify the broker’s identity and applicable FMCSA registration.
• Clarify who selects and vets the motor carrier.

Check the provider’s authority and coverage. A broker’s financial security is not cargo insurance.